Terms of Service

1. What GetSeenHQ is

• Anyone can browse. Reading the board, the scores and public critiques doesn't need an account.
• An account is free and is needed to vote, post critiques, list a product or reply to critiques on your own product.
• Products are rated on six axes (market need, distinction, value, timing, onboarding and positioning) from 1 to 5 stars, with written critiques explaining the scores.
• Scores and critiques are opinions from the people who wrote them, not from GetSeenHQ. We don't verify reviewers' identities or expertise.

2. Your account

• You need a valid email address, a public username and a passphrase of at least 8 characters. Usernames are unique and can be changed once every 30 days.
• One person, one account. Creating extra accounts to vote more than once, or to get around a ban, isn't allowed.
• You're responsible for what happens under your account. Keep your passphrase private. If you forget it, you can reset it by email from the log-in screen.
• We can suspend or close accounts that break these terms. A suspended account can't log in, vote, critique or reply.

3. What can be listed

GetSeenHQ is for technical products in four lanes: systems and hardware, dev tools, web platforms, and fintech.

• You may only list a product you own or are authorised to represent.
• Your listing must be accurate. You must have the right to use any images, text and datasheets you upload, including your profile photo.
• We may remove listings that are outside these lanes, not serious (joke products, boilerplate wrappers, empty landing pages), misleading, or that break these terms.
• Listed products must be usable by a reviewer today, in beta or shipping. Mockups, waitlists and concept pages will be removed. Your listing's stage (beta or shipping) must be accurate; once a listing is marked shipping it can't be moved back to beta.
• Demo listings may appear on the board to show how it works. They are marked as demos.

4. Reviewing fairly

Honest, hard critique is the point of GetSeenHQ. Be as tough on a product as it deserves. These rules keep it fair:

• One vote per axis. Each account can score each axis of a product once.
• Critiques count more than clicks. A score bound to a written critique of at least 150 characters counts fully; a star rating alone counts half. Adding a critique later upgrades your earlier score to full weight.
• Critique the product, not the person. No personal insults, harassment, threats, hate speech, defamation, spam or advertising.
• Disclose your connection. If you know the founder, work with them or work for a competitor, say so in your critique, or don't score the product.
• No trading reviews. "You score mine, I'll score yours" isn't allowed.
• Founders: you can invite people to review your product, but don't ask for specific scores, don't review your own product, and don't use other accounts to vote on it.
• Private critiques go only to the product's owner. They still count toward the product's scores, but their text is never shown publicly.

We may remove critiques, votes or listings that break these rules, and suspend the accounts involved. We don't remove critiques because they are negative.

4a. Reviewer levels and rewards

Reviewers earn badges, listing credits and Premium time for useful critiques. Rewards never depend on whether a critique is positive or negative.

• A critique counts toward your level when it is tied to an axis with a score, is at least 150 characters long, is on someone else's product (not your own or your company's), and is still up 7 days later. One critique per listing counts, and your account must be at least 7 days old when you post it.
• Levels: Contributor (5 qualifying critiques), Reviewer (10, at least 3 marked Useful, earns one free listing credit), Senior Reviewer (25, at least 8 marked Useful, earns 3 months of Premium) and Principal Reviewer (50, at least 20 marked Useful). The reviewer with the most Useful marks in a sector each month earns a Top Reviewer badge.
• "Useful" marks come from the product's founder (replying to a critique counts as one) and from other signed-in users. They never change a product's score.
• Listing credits never expire, can't be transferred and have no cash value. Premium time earned as a reward runs alongside any paid subscription; it doesn't pause or refund it. There are no cash rewards.
• We may revoke badges, credits and Premium time earned through extra accounts, traded reviews, copied or low-effort critiques, or any other abuse.

5. Listing fees

• The first 25 listings on GetSeenHQ are free (founding listings). The site shows how many are left.
• After that, each new listing costs $4.99, paid once. It keeps the board free of spam. A listing credit earned by reviewing pays this fee instead.
• Listing fees are not refundable, including when a listing is removed for breaking these terms.
• Payments are processed through our billing provider, LoknKe. We don't see or store your card details.

6. Premium

Premium is an optional subscription for founders. These rules apply:

• Price: $11.99 per month or $99.99 per year. Prices are shown at checkout before you pay.
• It renews automatically at the end of each month or year until you cancel.
• You can cancel anytime from your account. Premium stays active until the end of the period you've already paid for, then your account moves to the free plan.
• No refunds for subscription payments, including partial periods.
• Your listings stay live when Premium ends. Cancelling never removes a product from the board.
• Premium never changes scores or removes critiques. No payment can do that.

7. Your content

• You keep ownership of what you post: listings, images, datasheets, critiques and replies.
• By posting it, you give GetSeenHQ permission to store, display and share it on the site, on share pages and in link previews, for as long as it stays on GetSeenHQ.
• Votes and critiques become part of a product's public record. If your account is closed, we may keep your past votes in the scores, shown without your name.

8. Privacy

• What we store: your email address, username, optional profile details (photo, company, bio, links), your passphrase as a one-way hash (we can't read it), your listings, votes and critiques.
• What's public: your profile page (username, photo, company, bio and links, if you add them), your listings, your public critiques and your replies. Your email address is never shown. Reviewer emails are masked on the board (for example a***@domain).
• Cookies: we use one cookie to keep you logged in. We don't use advertising cookies or third-party analytics or trackers.
• Email: we send account emails such as a welcome message and password resets. If you keep alerts on, we also email you about critiques on your products, re-review requests, reviewer levels and rewards you earn, tips when a listing has no screenshots, and (for Premium) a weekly summary. Every alert has a one-click unsubscribe link, and you can turn alerts off in your profile settings.
• No sales emails. We don't send marketing or sales emails, don't sell or share your address, and don't add you to anyone's mailing list. Listing on GetSeenHQ won't fill your inbox with upsells.
• Listing traffic: we count views of each listing's page, clicks through to the product's site and which websites visitors came from (the domain only), so the listing's founder can see their numbers. This uses no cookies and stores nothing about individual visitors.
• Server logs: our server records basic request information, including IP addresses, to keep the site running and to block abuse.
• We don't sell your data.

9. No guarantees

• GetSeenHQ is provided "as is". We work to keep it running and your data safe, but we can't promise it will always be available or error-free.
• Scores and critiques are user opinions. Don't rely on them as professional, legal or financial advice.
• To the extent the law allows, we aren't liable for indirect losses, lost profits or lost data, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

10. Changes and contact

• We may update these terms. When we make a significant change, we'll update the date at the top, note it on the site and email account holders. Using GetSeenHQ after a change means you accept the new terms.
• These terms are governed by the laws of Texas, USA.
• Questions? Contact us at support@ngkssystems.com. See also the About page and the FAQ.